Worksheet

One-Process Map

One process, one page. Fill this in for a single repeating process — not for the whole company. If it is hard to choose, take the one people complain about most.

Nothing you type on this page is sent anywhere. There is no submit button and nothing is stored — print it or save it as a PDF to keep it.

The process

What your team calls itWhat starts itWhat marks it finishedHow many times a week

The steps

No.	Step	Who does it	Minutes	Needs judgement?
1				yes / no
2				yes / no
3				yes / no
4				yes / no
5				yes / no
6				yes / no
7				yes / no
8				yes / no

That last column is the whole point of this sheet. Everything else is context, so the column can be answered honestly.

Three harder questions

Which step gets repeated most often because something was wrong?If the person who usually runs this takes a week off, what stops?What data do these steps use, and where does it sit today?

This map is still worth filling in if you never contact us

An honestly completed “needs judgement?” column is a map you can use on your own: the steps answered “no” are the first places worth examining. If you would like to read it through with us, send it via the contact page.

What this sheet does not ask for

Revenue
Headcount
Vendor names
The names of your clients
Anything that would need a confidentiality agreement before it could be written down

Filled it in?

Send it via the contact page. We reply with notes on what you wrote, not with a proposal.

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