Stage 3 · Diagnostic session
One session to decide which part to work on first.
We map one piece of your team’s work, then mark together with you which steps AI can help with and which still need a person.
- 2 meetings
- 1 report
- No access to your systems
The fee is credited in full against the pilot, and we tell you the amount before you commit.
Sample result
Answering customer chats
- AI
- People
- Unclear
2 of 5 steps can be helped by AI
- The same question every dayAI
- Checking an order’s statusAI
- An angry customerPerson
- A refundPerson
- A custom orderNot yet clear
How it works
We draw it
We write down one piece of work from start to finish.
We mark it
Every step gets a mark: AI, a person, or not yet clear.
You receive the report
It sets out what is worth trying first.
Afterwards: one picture everyone agrees on.
You hold one short list of what to work on first. If the answer is “not a fit yet”, that is a valid result, and we will say so.
Not sure yet which piece of work to look at?
Start with the map, which is free, takes 15 minutes, and needs no account.
Not ready for a diagnostic? Start with a one-hour consultation.