Terms of Service

1. Overview

These Terms of Service ("Terms") govern your use of handeliv.io (the "Site") operated by PT Handeliv Cipta Niaga (Perorangan) ("we", "handeliv").

By accessing this Site, you agree to these Terms. If you do not agree, please do not use the Site.

These Terms apply to handeliv.io only. Our products (such as KerjaAI at kerjaai.id) have their own terms.

These Terms are governed by Indonesian law including UU ITE (Law No. 11/2008 as amended) and UU Perlindungan Konsumen (Law No. 8/1999).

2. Use of The Site

handeliv.io is a corporate information website. You may:

• Browse public content
• Contact us through provided forms
• Subscribe to product launch notifications
• Share links to our content

You may not:

• Attempt to hack, scrape at high volume, or otherwise disrupt the Site
• Use the Site for illegal purposes
• Impersonate handeliv or represent yourself as our agent
• Copy or reproduce content without permission (except fair use)
• Submit false information in contact forms

3. Intellectual Property

All content on handeliv.io — including text, graphics, logo, brand name, layout, and design — is owned by PT Handeliv Cipta Niaga or licensed to us.

The "handeliv" name and logo are pending trademark registration with DGIP Indonesia.

You may:

• Share links to our public content with attribution
• Quote brief passages (under 50 words) for commentary or research

You may not:

• Reproduce substantial content without written permission
• Use our brand name or logo for your own commercial purposes
• Create derivative works claiming association with handeliv

4. User-Submitted Content

When you submit inquiries or email capture forms:

• You retain ownership of your content
• You grant handeliv a non-exclusive license to read, respond to, and act on your inquiry
• You warrant that submitted content is accurate and does not infringe third-party rights
• You will not submit illegal, defamatory, or harassing content

We do not use your inquiry content for AI training or sell it to third parties.

5. Services Inquiries

The Site describes general categories of services (Studio, Academy, Bridge, Labs). Nothing on the Site constitutes:

• An offer to enter into a contract
• A promise of specific results
• A guarantee of service availability

Engagements require:

1. An inquiry from you
2. Discovery call (no charge)
3. Written proposal and contract
4. Your signature and project kickoff

Until all four steps are complete, no engagement exists. Any advertised service categories may change without notice based on our capacity and strategy.

6. External Links

The Site contains links to third-party websites (such as kerjaai.id and paulinainc.com).

We are not responsible for the content, privacy practices, or availability of third-party sites (except kerjaai.id or other handeliv-owned sites, which have their own terms).

7. Disclaimers

Content accuracy: We make reasonable efforts to keep Site content accurate, but we do not warrant completeness or currency. Pricing, timelines, and availability can change.

Service availability:The Site is provided "as is". We do not guarantee uninterrupted access.

Professional advice: Content on handeliv.io is general information, not professional advice (legal, financial, technical, or other). Consult qualified professionals for your specific situation.

8. Limitation of Liability

To the fullest extent permitted by Indonesian law:

1. handeliv is not liable for indirect, incidental, consequential, or punitive damages arising from your use of the Site.
2. Our total aggregate liability for any claim related to the Site is limited to IDR 1,000,000 (one million rupiah).
3. Nothing in these Terms excludes liability that cannot be excluded by Indonesian law (including gross negligence or willful misconduct).

This limitation does NOT apply to separate service contracts signed between handeliv and clients (those contracts have their own liability terms).

9. Indemnity

You agree to indemnify and hold handeliv harmless from claims arising from (a) your breach of these Terms, (b) your use of the Site in violation of applicable law, or (c) your submission of content that infringes third-party rights.

10. Termination

We may restrict or terminate your access to the Site at any time if you violate these Terms.

Termination does not affect accrued rights and obligations.

11. Changes to These Terms

We may update these Terms. Changes take effect immediately upon posting, unless specifically noted.

Continued use of the Site after updates constitutes acceptance. We recommend reviewing these Terms periodically.

12. Dispute Resolution

Applicable law: These Terms are governed by the laws of the Republic of Indonesia.

Dispute resolution preference:

1. First, attempt good-faith resolution via direct contact (hello@handeliv.io) within 30 days
2. If unresolved, disputes shall be resolved through the Pengadilan Negeri Surabaya (Surabaya District Court) or through BANI (Indonesian National Arbitration Board) at handeliv's discretion.

Consumers (individuals acting outside business) retain statutory rights under UU Perlindungan Konsumen, including rights to complain to BPSK (Badan Penyelesaian Sengketa Konsumen).

13. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions remain in full effect.

14. Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and handeliv regarding the Site.

Separate signed contracts (e.g., service agreements) supersede these Terms for the specific engagements they cover.

15. Contact

Questions about these Terms?